Ever heard of ringback tones? I made it so that you can use “midi notes” in indications/Playtones to play “music” back to the caller in early media (without answering).įor fun, try adding this to a Playtones() call in the dialplan. The first feature I added to Asterisk was one I used at home (idea was prompted by a user on IRC). I’m actually quite fond of #26 myself – it’s am often overlooked feature (“Make a phone call”). Employees at home can dial in and access DISA to return calls so your customer sees the callerID of your company instead of your employees private number.įrom the customers standpoint, you have a very well organized tightly connected local office – when in fact you have people located in different places around the country or world answering phone calls and managing their services remotely – all the time saving your company a lot of expenses! If nobody answers, it can be sent to a voicemail box which can be sent to multiple email addresses or forwarded to an answering service. Customers can open a new support ticket by leaving a voice message and get their ticket number before hanging up, or if they want to speak with someone, it can be transfered to multiple employees cell-phones or home phones so they can work at home. These same monitoring systems can initiate alert calls to engineers or VIP customers to inform them of possible downtime or interruption in service. Hear automated network status messages based on monitoring scripts/Nagios/Etc.
Manage your small business remotely and seamlessly from all angles.Ĭustomers can call in and enter a ticket number to check status, and have the most recent entry “read” to them over the phone. For more information visit our follow-up post. Let’s see how many unique uses for Asterisk we can document! Update: Due to an overwhelming response, we are extending the contest until Friday of this week. Let’s hear what you or someone else has done with Asterisk! When we hit 101 things that you can do with Asterisk, we will pick one winner at random for a $1,500.00 VoIP Supply shopping spree (store credit) sponsored by Digium and VoIP Supply. 101 Things You Can Do With Asterisk Rules and DetailsĪfter reading the rest of this post, simply place a comment below that details a unique use or application of Asterisk that you have had a hand in using/deploying or one that you know of (duplicate instances will be deleted). In a effort to have a little fun and to catalog the many uses and applications of Asterisk, VoIP Supply has partnered with Digium, the creators of Asterisk, to run a contest here on the VoIP Insider to find 101 things you can do with Asterisk. Personally, I can think of about 25 things (don’t worry I am not competing) that I have heard people do with Asterisk and as the visibility and viability of open source communications continues to grow, more and more applications and uses are coming out each and every day. Over the last five years that we have been involved in the Asterisk community, we have heard of dozens of different things that people are using Asterisk for or have done with Asterisk. Over the last nine years Asterisk has emerged as world’s leading open source telephony engine and tool kit, however most people simply know it as an open source phone system. Asterisk is More Than Just a Phone System
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